Till when can I register a complaint about an Order? 

All our customers can register their complaints within 72 hours (3 Days) of the Order delivery. 

2. How do I register a complaint about an Order? 

To register any complaint regarding an Order please reach our Customer service on our Whatsapp Number 73193-73193

3. What information do I have to share to register a complaint? 

We request you to make an Unboxing video (a video of you opening your package from GPC Agrochemicals Pvt Ltd) in Order to register a complaint. Please make sure that your unboxing video shows the packed Order and the company sticker clearly. 

If the packaging of your Order is torn or damaged/quantity is wrong, please fill the POD Form we send with the delivery boy. Please take a picture of the POD Form after filling it, as the delivery boy will have to take it with him. Share the picture of the POD Form with us while filing a complaint. 

For a Refund request please send us a picture of your Bank Passbook or a cancelled cheque. Also share your Order Number. 

4. When will action be taken on my complaint? 

Each customer is important to us. Our team will try its best to resolve your complaint within 2-3 days. Your understanding and cooperation is appreciated. 

5. Refunds will be processed within a period of 7 to 15 days from the date the request is approved, while any return requests must be initiated and completed within 7 days of the buyer receiving the product to ensure compliance with our return policy.